Amazon is strengthening its foothold in healthcare with a HIPAA-compliant version of Alexa:
new software that makes its Alexa voice assistant compliant with the Health Insurance Portability and Accountability Act , opening the door for the tech giant to strengthen its foothold in healthcare.For now, the software required to build HIPAA-compliant Alexa skills is accessible via invite only, though Amazon plans to make the software more broadly available.
a health team within its Alexa division at least a year ago, and was reportedly seeking to hire a HIPAA expert.HIPAA compliance enables health firms and app developers to embed Alexa with more complex and sensitive healthcare actions.in some major hospitals, privacy regulations relegated its use to mostly nonclinical use cases, like helping hospitalized patients change the TV channel.
Alexa will be a more valuable commodity to hospital clients now that privacy concerns have been addressed. Now, hospitals can move Alexa devices from the fringes of healthcare delivery into the realm of patient care and administrative functions that entail handling patient data. For example, North Carolina-based Atrium Health already announced a new HIPAA-compliant Alexa skill that allows customers to locate and schedule a same-day appointment at a nearby urgent care facility.
HIPAA compliance should help Amazon strengthen its strong grip on the smart speaker market. With HIPAA compliance, it should be easier for Amazon to equip Alexa with new consumer-oriented healthcare functions — like chronic disease management services
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