Americans in major cities spend almost $1,000 on monthly bills—here's how to pay less via CNBCMakeIt
Sethi says. Before calling up your internet or cable provider and demanding that they lower your bill, research the going rate for those services in your area so you have some leverage.When you call your provider, you'll want to start by asking the customer service representative if they have any better plans or pricing they can offer you. If they don't volunteer any, you can then say you're thinking of switching to a different provider because your current bill is too high..
Once you're on the phone with someone from the customer retention department, Sethi says it's time to share your research. Mention that you've found a better price with a competitor and bring up that you know it's cheaper for the company to keep you as a customer. Both of those points should help steer the conversation in your favor.
You'll have more success if you're a longtime customer with a good track record of paying bills on time.
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