Help Desk: Digital life after death, passwords on Post-Its and a new Comcast nightmare. Tech columnist geoffreyfowler answers your questions — and wants to hear about your tech nightmares.
By Geoffrey A. Fowler Geoffrey A. Fowler Technology columnist based in San Francisco Email Bio Follow February 28 at 11:58 AM I love hearing about your digital nightmares.
Your questions can help others, turn our tech reporting team onto important investigations, and maybe — as you’ll see in the Comcast nightmare below — lead to fixing a nasty problem. At least your data won’t immediately disappear: If you stop paying for storage or your credit card bounces, Google says it won’t delete your stuff — but the account won’t be able to upload anything new over the free storage limit. Apple doesn’t say how long it holds onto iCloud data if you don’t pay, but reserves the right to remove an account with 30 days’ notice.
People get passionate about password management — and with good reason! The single most important thing you can do to protect yourself from hackers is to use strong and different passwords on every different app, site and service.Some people use notebooks, others rely on a sea of sticky Post-It notes. What’s the problem with that? It comes with risks: Your house could get burgled or destroyed in a fire.
There may also be reason to hold off on this first generation of 5G phones. This network technology is new, and likely a huge battery drain. Also, it might take a few years for 5G speed to actually reach your neighborhood, and when it does it might be pricey.
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