U.S. military families are expressing far deeper dissatisfaction with their hous...
NEW YORK - U.S. military families are expressing far deeper dissatisfaction with their housing conditions than their private landlords claim, according to a granular survey of tenants at more than 100 bases across the country that was recently presented to Congress.
For more than a year, Reuters has exposed slum-like conditions dogging the Department of Defense housing privatization program, describing how private landlords reap billions in payments even as tenants clamor for repairs. The armed forces began privatizing base housing for military families two decades ago.
The survey results stand in stark contrast to those reported by private military housing operators, who annually poll a subset of their residents and release results that often list satisfaction rates above 90%. Those annual survey results can help companies earn Defense Department bonuses that, cumulatively, total in the millions of dollars a year.
- At Fort Hood in Texas, 71% to 79% of residents liked their housing in 2016, according to a survey commissioned by the installation’s Australian-based landlord LendLease Group and the Army. The new survey found only 15% of base families had a positive view, and 54% a negative one. Driving these results: 121 reports of poor maintenance, 82 of mold and 67 of dilapidated housing.
Army and Navy officials say they have yet to see the expanded results of the Military Family Advisory Network’s survey. The Navy said the new figures may not reflect recent efforts to improve housing. A Reuters reporting team visited 16 federal bases last year and spoke with hundreds of families, finding swaths of housing plagued by hazards that can pose serious health risks to tenants. Residents on military bases often lacked basic rights renters can rely on in civilian communities, such as the ability to withhold rent from derelict landlords.
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U.S. military families far unhappier with housing than landlords claimMilitary landlords often report high tenant satisfaction scores in annual surveys. But an expanded survey of families, conducted by a nonprofit, shows the opposite by jschney & michaelbpell
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