Citrix has been hit by hackers in attacks that potentially exposed large amounts of customer data. What happened and how can firms protect themselves?
Citrix has been hit by hackers in attacks that potentially exposed large amounts of customer data. Getty
“Based on the timing and further dynamics, the attack was planned and organized specifically during Christmas period,” Resecurity says in a blog. However: “At this time, there is no indication that the security of any Citrix product or service was compromised,” says Black.The FBI thinks hackers likely used a tactic known as password spraying, which is a method of exploiting weak passwords. Once they had done so, they would have been able to gain a foothold with limited access and worked to circumvent additional layers of security.
Citrix says: “Citrix deeply regrets the impact this incident may have on affected customers. Citrix is committed to updating customers with more information as the investigation proceeds, and to continuing to work with the relevant law enforcement authorities.”for example a phrase or three random words can be much better than simply allowing users to repeat the same credentials across systems.
In addition, she points out that criminals will often return to an"easy target" so hardening passwords and using 2FA – which may need to be via a third party – “is always a good idea”.
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